Return Policy
ALL CLAIMS OF DAMAGES OR RETURNS MUST BE MADE WITHIN 10 DAYS OF RECEIPT OF GOODS WITH NOTIFICATION BY EMAIL ([email protected]). PLEASE CHECK MERCHANDISE IMMEDIATELY.
PLEASE INCLUDE YOUR
1) COMPANY NAME
2) ORDER NUMBER
3) INVOICE NUMBER
4) BRIEF DESCRIPTION OF REASON FOR RETURN
5) IMAGES OF DAMAGED GOODS
ALL RETURNED MERCHANDISE MUST HAVE A RETURN AUTHORIZATION FORM (RA), ISSUED BY HONEY PUNCH. MERCHANDISE RETURNED WITHOUT A RETURN AUTHORIZATION FORM CANNOT AND WILL NOT BE ACCEPTED FOR ANY TYPE OF CREDIT. ALL MERCHANDISE RETURNED, DUE TO NON-DAMAGE RELATED REASONS MUST BE SENT BACK AT BUYERS EXPENSE, AND ARE SUBJECT TO RECEIVE STORE CREDIT ONLY. ALL RETURNS, DAMAGE RELATED WILL BE ISSUED A RETURN LABEL, AND ARE SUBJECT TO RECEIVE STORE CREDIT. NO RETURNS WILL BE ACCEPTED WITHOUT PROOF OF PURCHASE. ANY ITEMS WITH SIGNS OF WEAR, LABEL CHANGES, ETC. WILL NOT BE ACCEPTED. MERCHANDISE THAT IS ON SALE/ HAVE SPECIAL PRICING/ FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED, UNLESS STATED OTHERWISE BY HONEY PUNCH. THIS POLICY SHALL BE GOVERNED BY AND CONSTRUCTED IN ACCORDANCE WITH THE LAWS OF STATE OF CALIFORNIA. ANY DISPUTES WILL BE SUBJECT TO THE JURISDICTION OF THE LOS ANGELES SUPERIOR COURT. BY SHOPPING WITH US, YOU AGREE TO OUR TERMS AND CONDITIONS. THANK YOU!
Cancellation Policy
WE UNDERSTAND THAT YOU MAY NEED TO CANCEL YOUR ORDER SOMETIMES. ALL CANCELLATIONS WILL BE ACCEPTED AS LONG AS WE ARE NOTIFIED BY PHONE CALL, PRIOR TO US CHARGING AND SHIPPING YOUR ORDER. YOU ARE SOLELY RESPONSIBLE FOR PROPERLY CANCELLING YOUR ORDER. AN EMAIL OR MESSAGE ON PLATFORM IS NOT CONSIDERED A VALID CANCELLATION REQUEST. REQUESTS MADE VIA EMAIL OR MESSAGE MAY BE READ AT A LATER TIME, SO WE ENFORCE AND REQUEST THAT YOU GIVE US A DIRECT CALL FOR CANCELLATIONS. OUR PHONE NUMBER IS (323)-315-0135. IF YOU WISH TO CANCEL, PLEASE NOTIFY US AS SOON AS POSSIBLE. ALL ORDERS YOU WISH TO CANCEL AFTER WE HAVE SHIPPED OUT, MUST HAVE A VALID RETURN AUTHORIZATION FORM, AND APPROVAL FOR RETURN BACK TO OUR WAREHOUSE. ALL ORDERS THAT HAVE BEEN CANCELLED, AFTER HONEY PUNCH HAS SHIPPED MUST BE SHIPPED BACK AT BUYER’S EXPENSE, AND ARE SUBJECT TO STORE CREDIT ONLY. HONEY PUNCH RESERVES THE RIGHT TO MODIFY OR CANCEL ORDERS IF NECESSARY. THANK YOU!